Intensive Interaction: The Complete Teacher's Guide to Pre-Speech CommunicationIntensive Interaction: The Complete Teacher's Guide to Pre-Speech Communication - educational concept illustration

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January 23, 2026

Intensive Interaction: The Complete Teacher's Guide to Pre-Speech Communication

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January 16, 2026

Learn Intensive Interaction for pre-speech communication. This guide covers the six fundamentals, practical techniques, and how to support learners with PMLD and autism.

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Main, P. (2026, January 20). Intensive Interaction: The Complete Teacher's Guide to Pre-Speech Communication. Retrieved from https://www.structural-learning.com/post/intensive-interaction-complete-teachers

Intensive Interaction is an approach for teaching the fundamentals of communication to children and adults with severe learning difficulties, autism, or communication difficulties. Developed by Dave Hewett and Melanie Nind at Harperbury Hospital School in the 1980s, this child-led approach draws on the natural communication patterns between caregivers and infants to help individuals develop the building blocks of social interaction.

Intensive Interaction Benefits Overview

  1. Master the Six Pre-Speech Foundations: Before attempting any language development, ensure pupils have these building blocks: enjoying being with others, joint attention, turn-taking, using and reading eye contact, understanding facial expressions and body language, and regulating emotions. Assess which foundations are missing and focus your interactions on developing these specific areas first.
  2. Mirror and Respond Rather Than Direct: Abandon traditional teacher-led activities and instead copy your learner's existing behaviours, whether that's rocking, tapping, or vocalising. This mirroring approach validates their current communication attempts and creates a shared language that builds naturally from what they already do.
  3. Remove All Performance Pressure: Conduct sessions without goals, targets, or expected outcomes, focusing solely on the quality of the interaction itself. This taskless approach eliminates anxiety and allows genuine connection to develop, which paradoxically leads to more rapid communication progress than traditional goal-oriented methods.
  4. Let Sessions Evolve Naturally: Start with interactions lasting just seconds or minutes, watching carefully for signs the learner has had enough, such as looking away or increased agitation. As comfort and skills develop over weeks and months, sessions will naturally extend without forcing duration, ensuring the learner remains engaged and positive about communication.
The 6 Building Blocks of Pre-Speech Communication infographic for teachers
The 6 Building Blocks of Pre-Speech Communication

���

Key Takeaways

  • The Fundamentals of Communication: Intensive Interaction teaches six pre-speech skills: enjoying being with others, joint attention, turn-taking, using and reading eye contact, understanding facial expressions and body language, and regulating emotions. These must be in place before language can develop
  • Follow, Do Not Lead: The practitioner mirrors and responds to the learner's existing behaviours rather than directing the interaction. If the learner rocks, you rock. If they vocalise, you vocalise back. Their actions become your shared language
  • Taskless and Pressure-Free: There are no goals, targets, or outcomes to achieve during sessions. The quality of the interaction itself is the purpose. This removes performance anxiety and creates genuine connection
  • Sessions Grow Organically: Start with brief interactions lasting seconds or minutes. As the learner's comfort and skills develop, sessions naturally extend. Never force duration; let the learner indicate when they have had enough
  • What is Intensive Interaction?

    Intensive Interaction is a teaching approach developed by Dave Hewett and Melanie Nind in the 1980s for individuals with severe learning difficulties and autism. The method mirrors natural caregiver-infant communication patterns to develop fundamental social interaction skills before speech development begins.

    Infographic showing the 6 sequential building blocks of pre-speech communication development in Intensive Interaction
    The 6 Building Blocks of Pre-Speech Communication

    Intensive Interaction is a practical approach for developing communication with people who are at early stages of communication development. The approach is particularly effective for individuals with profound and multiple learning difficulties (PMLD), severe autism, and those who are pre-verbal or have very limited communication.

    The approach is based on a simple observation: typically developing infants learn the foundations of communication through playful, responsive interactions with their caregivers. These early exchanges, often called "proto-conversations," teach babies to take turns, share attention, read facial expressions, and enjoy being with another person. For various reasons, some individuals miss or do not fully develop these foundational skills.

    Intensive Interaction recreates the conditions of these early learning experiences, regardless of the person's chronological age. A 15-year-old or a 40-year-old can benefit from this approach just as much as a young child.

    The approach was developed during the 1980s by Dave Hewett and Melanie Nind while working at Harperbury Hospital School in Hertfordshire. They observed that existing behavioural approaches were not meeting the communication needs of their students, and sought an alternative grounded in developmental psychology.

    Six Pre-Speech Communication Stages

    Pre-speech communication development follows six fundamental stages: enjoying being with others, developing joint attention, learning turn-taking, using eye contact, understanding facial expressions and body language, and regulating emotions. These stages form the essential foundation before any language development can occur successfully.

    Intensive Interaction focuses on developing six foundational communication abilities. These "fundamentals" must typically be in place before formal language can develop:

    1. Enjoying Being With Others

    Before any communication can happen, a person must find being with another person rewarding rather than stressful or neutral. Many individuals with severe autism or learning difficulties find social contact overwhelming or simply not interesting.

    What this looks like:

    • Showing pleasure when someone approaches
    • Seeking out interaction
    • Staying engaged rather than withdrawing
    • Displaying relaxed body language during shared time

    2. Joint Attention

    Joint attention means sharing focus with another person on the same thing, whether that is an object, an activity, or simply each other. This triangular relationship (you, me, and something we both attend to) is fundamental to all communication.

    What this looks like:

    • Looking at what another person is looking at
    • Checking that someone else is sharing the experience
    • Following someone's gaze or point
    • Drawing attention to something of interest

    3. Turn-Taking

    All conversation is essentially sophisticated turn-taking. Before verbal exchanges can develop, the basic concept of "my turn, your turn" must be understood and enjoyed.

    What this looks like:

    • Waiting for the other person to respond
    • Taking action after the other person has taken their turn
    • Anticipating that a response will come
    • Beginning to initiate exchanges

    4. Using and Reading Eye Contact

    Eye contact serves multiple communication functions: gaining attention, showing interest, signalling turns, and reading emotional states. Learning to use and interpret eye contact appropriately is crucial for social communication.

    What this looks like:

    • Making brief eye contact during interactions
    • Looking at someone's face during shared activities
    • Using eye contact to initiate or maintain interaction
    • Understanding that eye contact signals engagement

    5. Facial Expressions and Body Language

    The majority of human communication is non-verbal. Understanding and using facial expressions, gestures, posture, and proximity are essential communication skills.

    What this looks like:

    • Responding to another person's emotional expressions
    • Using facial expressions to communicate feelings
    • Reading body language cues
    • Adjusting behaviour based on non-verbal signals

    6. Emotional Regulation

    Being able to manage emotional arousal during social interaction is necessary for sustained engagement. Without some ability to regulate emotions, interactions become overwhelming or impossible.

    What this looks like:

    • Staying calm enough to engage
    • Recovering from excitement or distress to continue interacting
    • Matching emotional tone appropriately
    • Managing the stimulation that comes with social contact

    Core Intensive Interaction Principles

    Intensive Interaction operates on four core principles: mirroring the learner's existing behaviours, removing all performance pressure and goals, following the learner's lead rather than directing, and allowing sessions to develop organically. These principles create anxiety-free environments that promote natural communication growth.

    Principle 1: The Learner Leads

    This is the defining characteristic of Intensive Interaction. The practitioner does not set an agenda, direct activities, or work towards predetermined goals. Instead, they observe what the learner is already doing and join in.

    If the learner is rocking, the practitioner rocks alongside them. If the learner is making sounds, the practitioner echoes those sounds. If the learner is tapping a surface, the practitioner taps too. The learner's existing behaviours become the shared activity.

    This approach honours the learner's communication where it currently exists and builds from that foundation, rather than trying to impose external communication forms.

    Principle 2: Mutual Enjoyment Focus

    Interactions must be enjoyable for both parties. This is not a chore or a task to be completed. When both the learner and practitioner are genuinely having fun, communication develops naturally.

    Signs of mutual enjoyment include:

    • Smiling and laughter
    • Relaxed body language
    • Prolonged engagement
    • Attempts to continue or restart interactions
    • Positive vocalisations

    Principle 3: No External Goals

    Intensive Interaction is "taskless." There is no worksheet to complete, no target to achieve, no skill to demonstrate. The interaction itself is the purpose.

    This can feel uncomfortable for educators trained to work towards measurable outcomes. However, removing the pressure of goals creates space for genuine connection and natural communication development.

    Principle 4: Responsive Timing

    Good Intensive Interaction involves careful attention to timing. The practitioner must:

    • Wait for the learner to initiate or respond
    • Allow processing time
    • Not rush to fill silences
    • Recognise when to pause and when to continue
    • Notice when the learner has had enough

    The pace is always set by the learner, not the practitioner.

    Essential Intensive Interaction Techniques

    Mirroring

    Copy what the learner does. If they clap, you clap. If they vocalise "ah-ah-ah," you respond "ah-ah-ah." This demonstrates that their actions have an effect on another person and creates a shared experience.

    Mirroring should be:

    • Timely (not too delayed)
    • Approximate (not exact copying, which can feel mocking)
    • Warm (accompanied by engaged facial expression)
    • Responsive to changes (adapt as the learner adapts)

    Following

    Go where the learner goes, both literally and figuratively. If they move, move with them. If they change activity, change with them. Resist the urge to redirect or maintain your preferred activity.

    Waiting

    Create space for the learner to respond. Many practitioners fill silences too quickly. A pause that feels long to you may be exactly what the learner needs to process and formulate a response.

    Commenting

    Use brief, simple language to narrate what is happening. Keep words to a minimum (one or two words at a time) and match them to actions. "Clap!" "Jump!" "Again!"

    Burst-Pause Patterns

    Create rhythmic patterns of activity followed by pauses. This helps establish turn-taking as the learner begins to anticipate the next burst and may start to initiate.

    Example pattern:

  • Rock together for a few seconds
  • Stop and wait
  • Look expectantly
  • Wait for the learner to signal continuation
  • Resume rocking
  • Setting Up Successful Intensive Interaction Sessions

    Successful Intensive Interaction sessions require a quiet, distraction-free environment where practitioners position themselves at the learner's eye level. Sessions begin with brief interactions lasting seconds to minutes, focusing entirely on mirroring the learner's behaviours without predetermined goals or time limits.

    Creating the Right Environment

    Create conditions that support focused interaction:

    • Quiet space with minimal distractions
    • Comfortable seating or floor space
    • Appropriate lighting (not too bright)
    • Remove unnecessary visual clutter
    • Ensure physical comfort (temperature, positioning)

    Choosing Optimal Session Timing

    There is no prescribed session length. Sessions should:

    • Start very short (even 30 seconds to a minute)
    • End when the learner has had enough
    • Happen frequently (multiple times daily if possible)
    • Fit naturally into daily routines

    Physical Positioning for Success

    Position yourself to enable interaction:

    • Face to face when appropriate
    • Side by side for some activities
    • At the learner's level
    • Close enough to interact but respecting personal space
    • Ready to adjust as needed

    Recording Progress and Observations

    While there are no session goals, recording what happens is valuable:

    • Brief notes after sessions
    • Video recording (with appropriate consent)
    • Noting what worked and what did not
    • Tracking changes over time
    From Natural Development to Intensive Interaction infographic for teachers
    From Natural Development to Intensive Interaction

    Troubleshooting Common Session Challenges

    "What if nothing happens?"

    Something is always happening. The learner may be processing, observing, becoming comfortable with your presence, or simply not ready. Periods of apparent inactivity are part of the process. Stay present, stay available, and trust the approach.

    "How do I know it is working?"

    Look for subtle changes over time:

    • Increased tolerance of your presence
    • Brief moments of eye contact
    • Small responses to your actions
    • Reduced anxiety during interactions
    • Any indication of anticipation or initiation

    Progress may be slow and non-linear. Small changes are significant.

    "Is it appropriate for older learners?"

    Absolutely. Intensive Interaction is not "childish" or only for young children. The fundamentals of communication are the same regardless of age. Adaptations may be needed (such as using age-appropriate positioning), but the core approach works across the lifespan.

    "What if the learner has challenging behaviours?"

    Intensive Interaction often reduces challenging behaviours by:

    • Providing positive social experiences
    • Meeting communication needs
    • Reducing frustration
    • Building trust and connection
    • Offering predictable, responsive interaction

    If behaviours escalate during sessions, end the session calmly and try again later.

    "Does it work with verbal learners?"

    Intensive Interaction is primarily designed for pre-verbal or minimally verbal individuals. However, elements of the approach (following the lead, mutual enjoyment, responsive timing) can enhance interactions with verbal learners too.

    SEND Applications and Student Groups

    Intensive Interaction for PMLD Students

    Students with profound and multiple learning difficulties often have limited access to communication approaches designed for more able learners. Intensive Interaction provides a genuine pathway to social connection and communication development.

    Key considerations:

    • Adapt positioning for physical needs
    • Work with physiotherapists on safe handling
    • Allow extra processing time
    • Be sensitive to sensory needs
    • Involve families in the approach

    Intensive Interaction for Autistic Students

    Many autistic students benefit from Intensive Interaction, particularly those who are pre-verbal or have significant communication difficulties. The approach:

    • Respects preferred interaction styles
    • Does not demand eye contact or social conformity
    • Builds from existing behaviours rather than replacing them
    • Provides predictable, low-pressure social experiences

    Social Communication Difficulties: Targeted Strategies

    Even students with some language may have gaps in the fundamentals of communication. Intensive Interaction can address these underlying skills alongside other approaches.

    School-Wide Implementation Strategies

    Structured Session Implementation

    Timetabled sessions with trained staff in appropriate environments:

    • Daily or multiple times daily
    • Consistent timing helps learners anticipate
    • Protected time without interruptions
    • Documented and reviewed

    Opportunistic Interaction Moments

    The principles of Intensive Interaction can be applied throughout the day:

    • During transitions
    • At mealtimes
    • During personal care
    • In free time
    • Whenever natural opportunities arise

    Whole-School Intensive Interaction Implementation

    The most effective implementation involves:

    • Training all staff who work with the learner
    • Consistent approach across settings
    • Family involvement and training
    • Regular team discussions
    • Senior leadership support

    Staff Training for Intensive Interaction

    Formal Training Options

    The Intensive Interaction Institute offers:

    • Foundation courses
    • Advanced practitioner training
    • Coordinator training
    • Bespoke school-based training

    Self-Directed Learning Resources

    Resources for developing skills:

    • Books by Dave Hewett and colleagues
    • YouTube videos demonstrating the approach
    • Peer observation and feedback
    • Reflective practise

    Building Staff Confidence

    New practitioners often feel uncertain. Confidence builds through:

    • Starting with short, simple interactions
    • Celebrating small successes
    • Learning from what does not work
    • Supervision and support
    • Watching experienced practitioners

    Research Evidence and Outcomes

    Research evidence demonstrates that Intensive Interaction significantly improves social engagement, communication skills, and emotional regulation in individuals with severe learning difficulties and autism. Studies show measurable progress in pre-speech foundations including attention span, eye contact, and turn-taking abilities.

    Intensive Interaction has a growing evidence base supporting its effectiveness:

    • Multiple case studies document positive outcomes in communication development
    • Research shows improvements in joint attention, turn-taking, and social engagement
    • Studies demonstrate reduced challenging behaviours in some learners
    • Qualitative research captures the experiences of practitioners and families

    While large-scale randomised controlled trials are limited (as with many individualised interventions), the accumulated evidence from practise and research supports the approach's effectiveness for developing pre-speech communication skills.

    Frequently Asked Questions

    How long before we see progress?

    This varies enormously between individuals. Some learners show responses within sessions; others may take weeks or months of consistent practise. Trust the process and look for small changes.

    Can parents do Intensive Interaction at home?

    Yes. Parents are often natural Intensive Interaction practitioners already. Formal training can help them understand and refine what they do. The approach works well across home and school settings.

    How is this different from play?

    Intensive Interaction may look like play, and it should be playful. The difference is the intentional focus on communication fundamentals and the careful, responsive approach of the practitioner. It is structured informality.

    What equipment do we need?

    None. Intensive Interaction requires no special equipment, toys, or technology. The interaction between two people is everything needed. This accessibility is one of the approach's strengths.

    How do we measure progress?

    Progress can be documented through:

    • Video recordings over time
    • Detailed session notes
    • Communication development profiles
    • Observation schedules
    • Narrative descriptions of changes

    Avoid the temptation to create artificial metrics. Qualitative documentation often captures progress better than quantitative measures.

    4 Essential Principles for Successful Sessions infographic for teachers
    4 Essential Principles for Successful Sessions

    Further Reading: Key Research Papers

    These peer-reviewed studies provide deeper insights into the research behind this topic:

    Podcasts’ effects on the EFL classroom: a socially relevant intervention
    35 citations

    Beatriz Chaves-Yuste & Cristina de-la Peña (2023)

    This study demonstrates that podcasts significantly enhance EFL classroom engagement by promoting meaningful student interaction and developing digital competence. The research shows podcasts serve as effective ICT tools for encouraging opinion exchange and meaning negotiation amongst language learners. Teachers can integrate podcasts to create more socially relevant and interactive English language learning experiences. [Read the full study]

    SENSORY AND PLAY-BASED LEARNING: HOW New METHODS HELP CHILDREN WITH SPECIAL NEEDS LEARN ENGLISH
    2 citations

    Viktoriia Kachur (2025)

    Research reveals that sensory and play-based approaches significantly improve English language acquisition for children with special educational needs in inclusive classrooms. The study validates new gamified teaching methods that engage multiple senses to support diverse learning requirements. Teachers can implement these strategies to create more accessible and effective English lessons for all pupils. [Read the full study]

    A Speech Emotion Recognition System for Improved Communication and Enhancing Human-Machine Interaction
    1 citations

    Manasi Deshpande & Priyanka Savadekar (2024)

    This research explores speech emotion recognition technology that could revolutionise classroom communication by analysing emotional context beyond spoken words. The system demonstrates potential for enhancing human-machine interaction in educational settings through emotion detection. Teachers may benefit from understanding how emotional analysis technology could support remote learning and student engagement assessment.

    Speech and language therapy service provision to UK intensive care units: A national survey
    1 citations

    Claire S. Mills et al. (2023)

    A national survey reveals insufficient speech and language therapy provision in UK intensive care units, highlighting gaps in specialised communication support services. The research benchmarks current SLT service levels and identifies areas requiring improvement in critical care settings. This study provides valuable insights for healthcare educators and communication specialists working in intensive care environments. [Read the full study]

    RELATIONSHIP BETWEEN VERBAL AND NON-VERBAL COMMUNICATION OF NURSES WITH COMMUNICATION BARRIERS TO FAMILIES OF PRE-SURGERY PATIENTS IN THE INTENSIVE CARE ROOM AT THE ACEH GENERAL HOSPITAL IN 2020
    1 citations

    Wirda Hayati et al. (2022)

    Research examines how nurses' verbal and non-verbal communication affects patient families' pre-surgery readiness, identifying key communication barriers in intensive care settings. The study reveals that unclear communication creates misperceptions and interaction difficulties between healthcare staff and families. Healthcare educators can use these findings to improve communication training programmes for nursing staff. [Read the full study]

    Summary

    Intensive Interaction offers a respectful, evidence-informed approach to developing communication with individuals who are at early stages of communication development. By following the learner's lead, creating mutual enjoyment, and focusing on the fundamentals of communication, practitioners can help individuals develop the foundation skills necessary for social connection and, potentially, further communication development.

    The approach requires no special equipment, can be implemented throughout the day, and works across age groups. While it demands patience and a willingness to abandon traditional notions of teaching, the rewards for both learners and practitioners can be profound.

    As Dave Hewett emphasises, Intensive Interaction is about learning and using the language that has meaning for an individual to build a relationship with them. It is not a quick fix or a cure, but a long-term commitment to genuine communication and connection.

    Loading audit...

    Intensive Interaction is an approach for teaching the fundamentals of communication to children and adults with severe learning difficulties, autism, or communication difficulties. Developed by Dave Hewett and Melanie Nind at Harperbury Hospital School in the 1980s, this child-led approach draws on the natural communication patterns between caregivers and infants to help individuals develop the building blocks of social interaction.

    Intensive Interaction Benefits Overview

    1. Master the Six Pre-Speech Foundations: Before attempting any language development, ensure pupils have these building blocks: enjoying being with others, joint attention, turn-taking, using and reading eye contact, understanding facial expressions and body language, and regulating emotions. Assess which foundations are missing and focus your interactions on developing these specific areas first.
    2. Mirror and Respond Rather Than Direct: Abandon traditional teacher-led activities and instead copy your learner's existing behaviours, whether that's rocking, tapping, or vocalising. This mirroring approach validates their current communication attempts and creates a shared language that builds naturally from what they already do.
    3. Remove All Performance Pressure: Conduct sessions without goals, targets, or expected outcomes, focusing solely on the quality of the interaction itself. This taskless approach eliminates anxiety and allows genuine connection to develop, which paradoxically leads to more rapid communication progress than traditional goal-oriented methods.
    4. Let Sessions Evolve Naturally: Start with interactions lasting just seconds or minutes, watching carefully for signs the learner has had enough, such as looking away or increased agitation. As comfort and skills develop over weeks and months, sessions will naturally extend without forcing duration, ensuring the learner remains engaged and positive about communication.
    The 6 Building Blocks of Pre-Speech Communication infographic for teachers
    The 6 Building Blocks of Pre-Speech Communication

    ���

    Key Takeaways

  • The Fundamentals of Communication: Intensive Interaction teaches six pre-speech skills: enjoying being with others, joint attention, turn-taking, using and reading eye contact, understanding facial expressions and body language, and regulating emotions. These must be in place before language can develop
  • Follow, Do Not Lead: The practitioner mirrors and responds to the learner's existing behaviours rather than directing the interaction. If the learner rocks, you rock. If they vocalise, you vocalise back. Their actions become your shared language
  • Taskless and Pressure-Free: There are no goals, targets, or outcomes to achieve during sessions. The quality of the interaction itself is the purpose. This removes performance anxiety and creates genuine connection
  • Sessions Grow Organically: Start with brief interactions lasting seconds or minutes. As the learner's comfort and skills develop, sessions naturally extend. Never force duration; let the learner indicate when they have had enough
  • What is Intensive Interaction?

    Intensive Interaction is a teaching approach developed by Dave Hewett and Melanie Nind in the 1980s for individuals with severe learning difficulties and autism. The method mirrors natural caregiver-infant communication patterns to develop fundamental social interaction skills before speech development begins.

    Infographic showing the 6 sequential building blocks of pre-speech communication development in Intensive Interaction
    The 6 Building Blocks of Pre-Speech Communication

    Intensive Interaction is a practical approach for developing communication with people who are at early stages of communication development. The approach is particularly effective for individuals with profound and multiple learning difficulties (PMLD), severe autism, and those who are pre-verbal or have very limited communication.

    The approach is based on a simple observation: typically developing infants learn the foundations of communication through playful, responsive interactions with their caregivers. These early exchanges, often called "proto-conversations," teach babies to take turns, share attention, read facial expressions, and enjoy being with another person. For various reasons, some individuals miss or do not fully develop these foundational skills.

    Intensive Interaction recreates the conditions of these early learning experiences, regardless of the person's chronological age. A 15-year-old or a 40-year-old can benefit from this approach just as much as a young child.

    The approach was developed during the 1980s by Dave Hewett and Melanie Nind while working at Harperbury Hospital School in Hertfordshire. They observed that existing behavioural approaches were not meeting the communication needs of their students, and sought an alternative grounded in developmental psychology.

    Six Pre-Speech Communication Stages

    Pre-speech communication development follows six fundamental stages: enjoying being with others, developing joint attention, learning turn-taking, using eye contact, understanding facial expressions and body language, and regulating emotions. These stages form the essential foundation before any language development can occur successfully.

    Intensive Interaction focuses on developing six foundational communication abilities. These "fundamentals" must typically be in place before formal language can develop:

    1. Enjoying Being With Others

    Before any communication can happen, a person must find being with another person rewarding rather than stressful or neutral. Many individuals with severe autism or learning difficulties find social contact overwhelming or simply not interesting.

    What this looks like:

    • Showing pleasure when someone approaches
    • Seeking out interaction
    • Staying engaged rather than withdrawing
    • Displaying relaxed body language during shared time

    2. Joint Attention

    Joint attention means sharing focus with another person on the same thing, whether that is an object, an activity, or simply each other. This triangular relationship (you, me, and something we both attend to) is fundamental to all communication.

    What this looks like:

    • Looking at what another person is looking at
    • Checking that someone else is sharing the experience
    • Following someone's gaze or point
    • Drawing attention to something of interest

    3. Turn-Taking

    All conversation is essentially sophisticated turn-taking. Before verbal exchanges can develop, the basic concept of "my turn, your turn" must be understood and enjoyed.

    What this looks like:

    • Waiting for the other person to respond
    • Taking action after the other person has taken their turn
    • Anticipating that a response will come
    • Beginning to initiate exchanges

    4. Using and Reading Eye Contact

    Eye contact serves multiple communication functions: gaining attention, showing interest, signalling turns, and reading emotional states. Learning to use and interpret eye contact appropriately is crucial for social communication.

    What this looks like:

    • Making brief eye contact during interactions
    • Looking at someone's face during shared activities
    • Using eye contact to initiate or maintain interaction
    • Understanding that eye contact signals engagement

    5. Facial Expressions and Body Language

    The majority of human communication is non-verbal. Understanding and using facial expressions, gestures, posture, and proximity are essential communication skills.

    What this looks like:

    • Responding to another person's emotional expressions
    • Using facial expressions to communicate feelings
    • Reading body language cues
    • Adjusting behaviour based on non-verbal signals

    6. Emotional Regulation

    Being able to manage emotional arousal during social interaction is necessary for sustained engagement. Without some ability to regulate emotions, interactions become overwhelming or impossible.

    What this looks like:

    • Staying calm enough to engage
    • Recovering from excitement or distress to continue interacting
    • Matching emotional tone appropriately
    • Managing the stimulation that comes with social contact

    Core Intensive Interaction Principles

    Intensive Interaction operates on four core principles: mirroring the learner's existing behaviours, removing all performance pressure and goals, following the learner's lead rather than directing, and allowing sessions to develop organically. These principles create anxiety-free environments that promote natural communication growth.

    Principle 1: The Learner Leads

    This is the defining characteristic of Intensive Interaction. The practitioner does not set an agenda, direct activities, or work towards predetermined goals. Instead, they observe what the learner is already doing and join in.

    If the learner is rocking, the practitioner rocks alongside them. If the learner is making sounds, the practitioner echoes those sounds. If the learner is tapping a surface, the practitioner taps too. The learner's existing behaviours become the shared activity.

    This approach honours the learner's communication where it currently exists and builds from that foundation, rather than trying to impose external communication forms.

    Principle 2: Mutual Enjoyment Focus

    Interactions must be enjoyable for both parties. This is not a chore or a task to be completed. When both the learner and practitioner are genuinely having fun, communication develops naturally.

    Signs of mutual enjoyment include:

    • Smiling and laughter
    • Relaxed body language
    • Prolonged engagement
    • Attempts to continue or restart interactions
    • Positive vocalisations

    Principle 3: No External Goals

    Intensive Interaction is "taskless." There is no worksheet to complete, no target to achieve, no skill to demonstrate. The interaction itself is the purpose.

    This can feel uncomfortable for educators trained to work towards measurable outcomes. However, removing the pressure of goals creates space for genuine connection and natural communication development.

    Principle 4: Responsive Timing

    Good Intensive Interaction involves careful attention to timing. The practitioner must:

    • Wait for the learner to initiate or respond
    • Allow processing time
    • Not rush to fill silences
    • Recognise when to pause and when to continue
    • Notice when the learner has had enough

    The pace is always set by the learner, not the practitioner.

    Essential Intensive Interaction Techniques

    Mirroring

    Copy what the learner does. If they clap, you clap. If they vocalise "ah-ah-ah," you respond "ah-ah-ah." This demonstrates that their actions have an effect on another person and creates a shared experience.

    Mirroring should be:

    • Timely (not too delayed)
    • Approximate (not exact copying, which can feel mocking)
    • Warm (accompanied by engaged facial expression)
    • Responsive to changes (adapt as the learner adapts)

    Following

    Go where the learner goes, both literally and figuratively. If they move, move with them. If they change activity, change with them. Resist the urge to redirect or maintain your preferred activity.

    Waiting

    Create space for the learner to respond. Many practitioners fill silences too quickly. A pause that feels long to you may be exactly what the learner needs to process and formulate a response.

    Commenting

    Use brief, simple language to narrate what is happening. Keep words to a minimum (one or two words at a time) and match them to actions. "Clap!" "Jump!" "Again!"

    Burst-Pause Patterns

    Create rhythmic patterns of activity followed by pauses. This helps establish turn-taking as the learner begins to anticipate the next burst and may start to initiate.

    Example pattern:

  • Rock together for a few seconds
  • Stop and wait
  • Look expectantly
  • Wait for the learner to signal continuation
  • Resume rocking
  • Setting Up Successful Intensive Interaction Sessions

    Successful Intensive Interaction sessions require a quiet, distraction-free environment where practitioners position themselves at the learner's eye level. Sessions begin with brief interactions lasting seconds to minutes, focusing entirely on mirroring the learner's behaviours without predetermined goals or time limits.

    Creating the Right Environment

    Create conditions that support focused interaction:

    • Quiet space with minimal distractions
    • Comfortable seating or floor space
    • Appropriate lighting (not too bright)
    • Remove unnecessary visual clutter
    • Ensure physical comfort (temperature, positioning)

    Choosing Optimal Session Timing

    There is no prescribed session length. Sessions should:

    • Start very short (even 30 seconds to a minute)
    • End when the learner has had enough
    • Happen frequently (multiple times daily if possible)
    • Fit naturally into daily routines

    Physical Positioning for Success

    Position yourself to enable interaction:

    • Face to face when appropriate
    • Side by side for some activities
    • At the learner's level
    • Close enough to interact but respecting personal space
    • Ready to adjust as needed

    Recording Progress and Observations

    While there are no session goals, recording what happens is valuable:

    • Brief notes after sessions
    • Video recording (with appropriate consent)
    • Noting what worked and what did not
    • Tracking changes over time
    From Natural Development to Intensive Interaction infographic for teachers
    From Natural Development to Intensive Interaction

    Troubleshooting Common Session Challenges

    "What if nothing happens?"

    Something is always happening. The learner may be processing, observing, becoming comfortable with your presence, or simply not ready. Periods of apparent inactivity are part of the process. Stay present, stay available, and trust the approach.

    "How do I know it is working?"

    Look for subtle changes over time:

    • Increased tolerance of your presence
    • Brief moments of eye contact
    • Small responses to your actions
    • Reduced anxiety during interactions
    • Any indication of anticipation or initiation

    Progress may be slow and non-linear. Small changes are significant.

    "Is it appropriate for older learners?"

    Absolutely. Intensive Interaction is not "childish" or only for young children. The fundamentals of communication are the same regardless of age. Adaptations may be needed (such as using age-appropriate positioning), but the core approach works across the lifespan.

    "What if the learner has challenging behaviours?"

    Intensive Interaction often reduces challenging behaviours by:

    • Providing positive social experiences
    • Meeting communication needs
    • Reducing frustration
    • Building trust and connection
    • Offering predictable, responsive interaction

    If behaviours escalate during sessions, end the session calmly and try again later.

    "Does it work with verbal learners?"

    Intensive Interaction is primarily designed for pre-verbal or minimally verbal individuals. However, elements of the approach (following the lead, mutual enjoyment, responsive timing) can enhance interactions with verbal learners too.

    SEND Applications and Student Groups

    Intensive Interaction for PMLD Students

    Students with profound and multiple learning difficulties often have limited access to communication approaches designed for more able learners. Intensive Interaction provides a genuine pathway to social connection and communication development.

    Key considerations:

    • Adapt positioning for physical needs
    • Work with physiotherapists on safe handling
    • Allow extra processing time
    • Be sensitive to sensory needs
    • Involve families in the approach

    Intensive Interaction for Autistic Students

    Many autistic students benefit from Intensive Interaction, particularly those who are pre-verbal or have significant communication difficulties. The approach:

    • Respects preferred interaction styles
    • Does not demand eye contact or social conformity
    • Builds from existing behaviours rather than replacing them
    • Provides predictable, low-pressure social experiences

    Social Communication Difficulties: Targeted Strategies

    Even students with some language may have gaps in the fundamentals of communication. Intensive Interaction can address these underlying skills alongside other approaches.

    School-Wide Implementation Strategies

    Structured Session Implementation

    Timetabled sessions with trained staff in appropriate environments:

    • Daily or multiple times daily
    • Consistent timing helps learners anticipate
    • Protected time without interruptions
    • Documented and reviewed

    Opportunistic Interaction Moments

    The principles of Intensive Interaction can be applied throughout the day:

    • During transitions
    • At mealtimes
    • During personal care
    • In free time
    • Whenever natural opportunities arise

    Whole-School Intensive Interaction Implementation

    The most effective implementation involves:

    • Training all staff who work with the learner
    • Consistent approach across settings
    • Family involvement and training
    • Regular team discussions
    • Senior leadership support

    Staff Training for Intensive Interaction

    Formal Training Options

    The Intensive Interaction Institute offers:

    • Foundation courses
    • Advanced practitioner training
    • Coordinator training
    • Bespoke school-based training

    Self-Directed Learning Resources

    Resources for developing skills:

    • Books by Dave Hewett and colleagues
    • YouTube videos demonstrating the approach
    • Peer observation and feedback
    • Reflective practise

    Building Staff Confidence

    New practitioners often feel uncertain. Confidence builds through:

    • Starting with short, simple interactions
    • Celebrating small successes
    • Learning from what does not work
    • Supervision and support
    • Watching experienced practitioners

    Research Evidence and Outcomes

    Research evidence demonstrates that Intensive Interaction significantly improves social engagement, communication skills, and emotional regulation in individuals with severe learning difficulties and autism. Studies show measurable progress in pre-speech foundations including attention span, eye contact, and turn-taking abilities.

    Intensive Interaction has a growing evidence base supporting its effectiveness:

    • Multiple case studies document positive outcomes in communication development
    • Research shows improvements in joint attention, turn-taking, and social engagement
    • Studies demonstrate reduced challenging behaviours in some learners
    • Qualitative research captures the experiences of practitioners and families

    While large-scale randomised controlled trials are limited (as with many individualised interventions), the accumulated evidence from practise and research supports the approach's effectiveness for developing pre-speech communication skills.

    Frequently Asked Questions

    How long before we see progress?

    This varies enormously between individuals. Some learners show responses within sessions; others may take weeks or months of consistent practise. Trust the process and look for small changes.

    Can parents do Intensive Interaction at home?

    Yes. Parents are often natural Intensive Interaction practitioners already. Formal training can help them understand and refine what they do. The approach works well across home and school settings.

    How is this different from play?

    Intensive Interaction may look like play, and it should be playful. The difference is the intentional focus on communication fundamentals and the careful, responsive approach of the practitioner. It is structured informality.

    What equipment do we need?

    None. Intensive Interaction requires no special equipment, toys, or technology. The interaction between two people is everything needed. This accessibility is one of the approach's strengths.

    How do we measure progress?

    Progress can be documented through:

    • Video recordings over time
    • Detailed session notes
    • Communication development profiles
    • Observation schedules
    • Narrative descriptions of changes

    Avoid the temptation to create artificial metrics. Qualitative documentation often captures progress better than quantitative measures.

    4 Essential Principles for Successful Sessions infographic for teachers
    4 Essential Principles for Successful Sessions

    Further Reading: Key Research Papers

    These peer-reviewed studies provide deeper insights into the research behind this topic:

    Podcasts’ effects on the EFL classroom: a socially relevant intervention
    35 citations

    Beatriz Chaves-Yuste & Cristina de-la Peña (2023)

    This study demonstrates that podcasts significantly enhance EFL classroom engagement by promoting meaningful student interaction and developing digital competence. The research shows podcasts serve as effective ICT tools for encouraging opinion exchange and meaning negotiation amongst language learners. Teachers can integrate podcasts to create more socially relevant and interactive English language learning experiences. [Read the full study]

    SENSORY AND PLAY-BASED LEARNING: HOW New METHODS HELP CHILDREN WITH SPECIAL NEEDS LEARN ENGLISH
    2 citations

    Viktoriia Kachur (2025)

    Research reveals that sensory and play-based approaches significantly improve English language acquisition for children with special educational needs in inclusive classrooms. The study validates new gamified teaching methods that engage multiple senses to support diverse learning requirements. Teachers can implement these strategies to create more accessible and effective English lessons for all pupils. [Read the full study]

    A Speech Emotion Recognition System for Improved Communication and Enhancing Human-Machine Interaction
    1 citations

    Manasi Deshpande & Priyanka Savadekar (2024)

    This research explores speech emotion recognition technology that could revolutionise classroom communication by analysing emotional context beyond spoken words. The system demonstrates potential for enhancing human-machine interaction in educational settings through emotion detection. Teachers may benefit from understanding how emotional analysis technology could support remote learning and student engagement assessment.

    Speech and language therapy service provision to UK intensive care units: A national survey
    1 citations

    Claire S. Mills et al. (2023)

    A national survey reveals insufficient speech and language therapy provision in UK intensive care units, highlighting gaps in specialised communication support services. The research benchmarks current SLT service levels and identifies areas requiring improvement in critical care settings. This study provides valuable insights for healthcare educators and communication specialists working in intensive care environments. [Read the full study]

    RELATIONSHIP BETWEEN VERBAL AND NON-VERBAL COMMUNICATION OF NURSES WITH COMMUNICATION BARRIERS TO FAMILIES OF PRE-SURGERY PATIENTS IN THE INTENSIVE CARE ROOM AT THE ACEH GENERAL HOSPITAL IN 2020
    1 citations

    Wirda Hayati et al. (2022)

    Research examines how nurses' verbal and non-verbal communication affects patient families' pre-surgery readiness, identifying key communication barriers in intensive care settings. The study reveals that unclear communication creates misperceptions and interaction difficulties between healthcare staff and families. Healthcare educators can use these findings to improve communication training programmes for nursing staff. [Read the full study]

    Summary

    Intensive Interaction offers a respectful, evidence-informed approach to developing communication with individuals who are at early stages of communication development. By following the learner's lead, creating mutual enjoyment, and focusing on the fundamentals of communication, practitioners can help individuals develop the foundation skills necessary for social connection and, potentially, further communication development.

    The approach requires no special equipment, can be implemented throughout the day, and works across age groups. While it demands patience and a willingness to abandon traditional notions of teaching, the rewards for both learners and practitioners can be profound.

    As Dave Hewett emphasises, Intensive Interaction is about learning and using the language that has meaning for an individual to build a relationship with them. It is not a quick fix or a cure, but a long-term commitment to genuine communication and connection.

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